Contact Us

Get in touch with our friendly customer support team

Get In Touch

Our customer support team is here to help you with any questions or concerns you may have. We're committed to providing you with the best possible service.

Email Support

[email protected]

We typically respond within 24 hours. Please allow up to 48 hours for a response.

Send Us a Message

Frequently Asked Questions

How do I check my ticket results?

You can check your ticket results by logging into your account or visiting our results page. We also send email notifications for winning tickets.

How do I claim my prize?

Prizes under $1,000 are automatically credited to your account. For larger prizes, our team will contact you with claim instructions.

Can I cancel my ticket purchase?

Ticket purchases can be cancelled up to 1 hour before the draw closes. Contact our support team for assistance.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures to protect your personal and financial information.

Emergency & Support Services

If you need help with gambling-related issues, please contact these support services:

Gambling Help Online

Phone: 1800 858 858

Website: gamblinghelponline.org.au