At Aussie Lucky Lot, we believe that playing the lottery should be a fun and entertaining experience. We are committed to promoting responsible gaming practices and providing resources to help our players maintain control over their gaming activities.
Gambling should never be seen as a way to make money or solve financial problems. It's important to play within your means and to recognize when gaming is no longer enjoyable.
Decide how much you can afford to spend before you start playing and stick to that amount. Never spend money you can't afford to lose.
Decide how much time you want to spend playing and take regular breaks. Don't let gaming interfere with your daily responsibilities.
If you lose, don't try to win back your money by spending more. Accept losses as part of the game and walk away.
Gaming should be just one of many recreational activities in your life. Don't let it become your primary source of entertainment.
Never play while under the influence of alcohol or drugs, as this can impair your judgment and lead to poor decisions.
Remember that gaming should be entertaining. If it stops being fun or becomes stressful, it's time to take a break.
It's important to recognize the warning signs that gaming may be becoming a problem:
We provide several tools to help you maintain control over your gaming:
Set daily, weekly, or monthly limits on how much you can deposit into your account.
Set LimitsSet limits on how long you can play in a single session or over a period of time.
Set LimitsTemporarily or permanently exclude yourself from playing if you need a break.
Learn MoreReceive regular reminders about how long you've been playing and how much you've spent.
EnableIf you or someone you know is struggling with gambling problems, help is available. These organizations provide free, confidential support:
Free online counseling and support services available 24/7.
Crisis support and suicide prevention services.
Support services specifically for NSW residents.
Website: gamblinghelp.nsw.gov.au
Phone: 1800 633 635
If someone you care about has a gambling problem, it's important to:
If you have any questions about responsible gaming or need assistance with setting up self-help tools, our customer support team is here to help.
Email: [email protected]
Phone: 1800 LUCKY LOT (1800 582 595)
Hours: Monday to Friday, 9:00 AM - 6:00 PM AEST